Reviews

Dutton One Chatswood
4.5
Based on 110 reviews
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Stephen Donoghue
Stephen Donoghue
10:29 16 Apr 24
Purchased a Porsche Cayenne coupe from this business. Was an easy and seamless process. Dealt with John Barrett who was... very honest and helpful. Would definitely purchase from them again. A+++read more
Daniel Zappia
Daniel Zappia
07:58 15 Apr 24
We traded in 3 cars and purchased 3 cars, we couldn't have asked for a more professional, knowledgeable and kind sales... team.Nic took the lead on the whole deal and made it super easy for us to make our decision. his personality made the transaction so much more enjoyable.Dealing with Karen for the money side of things and she nailed it!! professional, quick and responsive.Johnny is the man behind it and gave us an awesome deal!we will be back to get more cars from this great Team!!read more
Bangor1989
Bangor1989
00:42 08 Apr 24
Great experience with Dutton one in chatswood.John is your man, great guy, straight shooter and always delivers with... reliability and honesty.Arguably not as great as his dog Tinsel that's in the office with him!A man we will look at solely when buying used cars in future!Thanks John and Tinsel 🐶🎄🙏read more
Emily Jongebloed
Emily Jongebloed
20:19 02 Apr 24
I have recently bought my car through John at Dutton One Chatswood, and I can not recommend him and his team highly... enough!As a first-time interstate purchaser, John made me feel at ease throughout the process, offering a video of my car in its entirety and reassuring me with all my concerns and answering all my questions promptly!Thank you John, I love my new car!! 🍾🥂read more
Anthony Volo
Anthony Volo
23:47 22 Mar 24
Bought my Porsche interstate off John Barratt at Dutton One. Very nervous buying the car from victoria unsighted except... for photos. Car was presented as stated in excellent condition and was seamless in the purchase and delivery to Melbourne. Must say I was so pleased with the outcome and professional reassuring service from John. Highly recommend anyone buying from Dutton One Chatswood. Keep the great work up. Thank youread more
Corey Lutman
Corey Lutman
01:22 20 Mar 24
I recently purchased a used BMW from John.The car was in great condition and well presented.John was kind and ... knowledgeable. He helped me through the process of buying the car as it had been a while since I had done so.read more
Luke Fuller
Luke Fuller
04:07 24 Feb 24
Total pleasure buying from John Barratt. Professional, personable and responsive. John will be my first call when I'm... next in the market for a car. The Chatswood showroom is definitely worth a visit.read more
Julie Coulcher
Julie Coulcher
07:15 05 Feb 24
Picked up my beautiful BMW X4 from Dutton One at Chatswood on the weekend. Thank you John for making the purchase... smooth and so easy. Car was immaculate and we will certainly be revisiting John for our next upgrade.read more
Wade Grover
Wade Grover
02:40 29 Jan 24
John and the team did a fantastic job selling me the Audi A7. I have dealt with Dutton One in the past for my previous... Audis and trust their selection and quality of cars. I purchased the car from SA and had it shipped over to the Plympton location from NSW without issue. Staff were polite and respectful in their communication which was an added benefit.read more
Sean Moran
Sean Moran
02:04 23 Jan 24
Recently bought an Audi S6 from John at Dutton One Chatswood. Being based in Brisbane it was crucial to have a... communicative and trustworthy dealer. John was great throughout the process and will definitely be buying future cars through Dutton One, and preferably John.read more
Christy
Christy
05:27 08 Jan 24
I bought the car in Dutton One last Saturday, very satisfied with their patience and quality. John was very nice and... easy to deal with. I can tell all the cars here are with good quality and have been well checked and cleaned up before presenting to customer. will recommend to friends. 👍 good place to buy the used car where you won't be disappointed.read more
Cнarloттe Oвrιen
Cнarloттe Oвrιen
22:44 21 Dec 23
I bought a cx3 this week with John and had the best experience. John was lovely and super keen to give me the best... deal. I was able to test drive the car straight away and the following day the car was mine.The whole team were lovely including tinsel 🐕read more
John Janssen
John Janssen
10:45 26 Aug 23
I purchased a used Boxster from Nick at Chatswood this week. Was very excited as it is my first Porsche, a bit surreal... for me. We travelled from Hobart, Nick was honest and easy to deal with, even staying back a bit due to the lateness of our flight. We drove back to Hobart without a concern and totally enjoyed our experience with Dutton One. Highly recommended. Thanks.read more
Nick
Nick
12:07 12 Jun 23
I recently purchased a second-hand vehicle from Dutton One Chatswood, and I must say that my overall experience has... been exceptional. From the moment I walked into the dealership to the aftercare I received post-purchase, everything was top-notch.Thank you to Ben K and Brad T for looking after me.read more
Bala Kanagasabai
Bala Kanagasabai
08:10 05 Jun 23
Just recently bought a BMW 3-series from Dutton One Chatswood. The car was in immaculate condition and a pleasant... surprise to know that the price, condition, mileage and warranty was better than what I found in the market. While I found myself lucky to get the right car, Dutton One was also very reasonable in its pricing, and did not play hardball about the price, even though they could have. Brad the salesperson was very pleasant, approachable, knowledgeable and a pleasure doing business with. Keep up the good work Dutton One Chatswood !read more
Rocky Silipo
Rocky Silipo
10:27 02 Jun 23
This was my first luxury vehicle purchase and it was very straight forward and easy. Brad was very well versed in all... things Mercedes and was able to provide excellent ease in my purchase. The kids love the car 🙂read more
Iro
Iro
08:39 04 Apr 23
In Perth, Western Australia, I searched for a specific make and model of second-hand car for six months, but found the... market to be limited. I was hesitant to consider purchasing a car from the East coast without seeing it in person.However, after making an inquiry, Brad Thompson from Dutton One Chatswood contacted me and made the process of buying a car from a distance of 4000km easy and stress-free. Within five days, we had completed the deal, and I appreciated Brad's honesty and transparency.Thanks to Dutton, I now have my dream car and am very happy. I highly recommend this business to anyone looking for a used car and encourage them not to be afraid to buy from interstate, as the process is not as complicated and the market is much larger. Feel free to contact me if you need more information.read more
Cynthia Lenord
Cynthia Lenord
21:47 29 Mar 23
Nick from Dutton One Chatswood was fantastic to deal with. He was patient and helpful, with attention to detail second... to none. He kept me informed throughout the process as I purchased the vehicle remotely. Nick stepped in to help with administrative delays where needed. I would highly recommend him for your next vehicle purchase.read more
Chardi-leigh Steyn
Chardi-leigh Steyn
07:43 14 Mar 23
Exemplary service. Nick and Ben made my decision as well as the process of buying my new car as painless as possible.... They took the time to understand my needs and situation. Being 7 months pregnant at the time had its challenges and Nick went out of his way to help me. I am extremely happy with my new car and grateful to the Dutton one Chatswood team for their professionalism & personalized service. Plus the cars they have on the floor were all of the best quality. Look no further.read more
Jason Herbert
Jason Herbert
03:40 09 Mar 23
Thank you for your awesome service, Nick was a pleasure to deal with I can safely say a have had a better car... purchasing experience before, after many years of buying vehicles. Nick took the time to help us feel comfortable and secure in our purchase as this was a purchase online sight unseen, a video of the car was sent and he kept us up to date along the way thank you Nick you will definitely see us againread more
Camis D
Camis D
08:49 04 Jan 23
We're super happy with our purchase. The team was super friendly and helpful, even going out of their way to help us... get the car we wanted. High quality standards with all details of the car. Thanks to the team, Nick & Karen, special thanks to you!read more
Alex Zheng
Alex Zheng
05:54 21 Sep 22
I bought a Porsche from Bradford Thompson @ Dutton One Chatswood. I would like to say the whole experience is... exceptional and I'm very happy with my purchase.I'm a interstate buyer so I didn't inspect the car before purchase. But Brad did a great job to keep the communication channel open and answered all my questions and queries in time.Even better, after the car delivered to me, I found there is a missing part. Brad helped to find the part from original owner and post it to me in a time manner, excellent work!After a month or so there is a small issue on car. I reached out Brad and he help me to get the car inspected and fixed at local Porsche dealer, and covered all the cost, no drama.I highly recommend Brad and Dutton One Chatswood to everyone who's looking for next car. You're in safe hands and will be happy with your purchase, just like me.Thanks Brad!read more
Kris
Kris
01:43 01 Sep 22
Don't waste your time with them if they're trying to purchase your car (off a Carsales ad might I add).Sent out junior... guy who made promises he couldn't hold, was continuously told my car had been repaired (based off a slightly scratched nut under the bonnet) when I had owned it since new and know for a fact it had never had an accident. Then stuffed around with the payment process.. I did not end up selling to them and sold it the next day to a private buyer for a higher price.read more
Alex Rahme
Alex Rahme
05:34 30 Aug 22
I had been on the hunt for a GLC Coupe for a few months and came across one at Dutton. I enquired and within a minute... of doing so received a call from Ty.Being a young female, I expected to potentially get mucked around and not taken seriously in a male dominant industry, however, Ty guided me through the sales process and helped me secure my dream car even with all the other interest on it.Thank you for such a great experience. I look forward to working with the team at Dutton again.read more
Amanda G
Amanda G
09:54 29 Aug 22
Brought the vehicle sight unseen from interstate. Was told it was immaculate, which was untrue. Vehicle was un... roadworthy. Very little communication once I handed over my money. Would not recommend. Was very disappointed.read more
Tom Carter
Tom Carter
15:45 29 Jul 22
Recently traded my car in through Dutton their price offer was great and the service was great also, they made it very... easy. Would recommend!read more
Simon Andreatta
Simon Andreatta
10:14 27 Jul 22
We have very recently purchased a vehicle from Dutton One Chatswood. The thought of buying a car and dealing with sales... people can be a daunting one, however our experience at Dutton One was anything but daunting.We met with Brad Thompson and he made the whole experience of buying a car a relaxed and easy process. There was no unnecessary pressure, and his honesty and transparency was refreshing. It took the anxiety out of the equation and we were better able to make the right decision.The team at Dutton have a refreshing approach to selling vehicles, they are professional but approachable, not to mention their stock is top shelf. You can tell they invest time in their product. We were also able to trade our old car in at a great price, which took the headache out of trying to sell it privately. On top of that, when we had a few issues with the existing car insurance, Brad was able to assist with providing an array of professionals who helped expedite the process.Thanks to Brad and Dutton we now have our new car and cannot be happier. We highly recommend this business to anyone who is in the market for a new car, and we will be back in the future when we need to purchase again.read more
George Zenon
George Zenon
03:47 12 Jul 22
I used Dutton One Chatswood to both purchased as well as sell a vehicle, and the entire process from start to finish... was a delight.For the sale, they were open, upfront and honest at every interaction and they didnt attempt to play any of the games that Car Dealers can be notorious for. Calls were returned promptly with the information required and the vehicle was ready to test drive as well as pick up in pristine condition.When selling my old vehicle to them, I was given a very comptetive price and their team came to my house to inspect the vehicle as well and pick it up once the deal was done. The whole process took two days and I didn't really have to do anything other than provide documentation.All in all, I found the entire team very pleasant and easy to deal with and had a great overall experience. Highly recommended and would certainly engage with them again!read more
Mark Crissell
Mark Crissell
05:10 10 Jul 22
Very easy to deal with and very helpful.Looked at Jeep and drove away same day.One very happy daughter. Thanks again
James Gooley
James Gooley
11:12 05 Jul 22
I viewed a 2019 Jeep Wrangler they had for sale over the weekend. Straight from the start they were hesitant to allow... me to test drive vehicle and finding any excuse they could. The car was completely parked in 5 cars deep despite having called to arrange the test drive the day before. Clearly I’m not what they consider a serious buyer so I’ll buy elsewhere. If you’re after poor customer service and not being able to test drive the cars, give Dutton One Chatswood a go.read more
Matt Steele
Matt Steele
21:40 16 Jun 22
Purchased a wonderful car from Brad at Dutton One Chatswood. Amazing quality vehicle and outstanding service. The... finance team lead by Karen went above and beyond.Thanks to the entire Dutton One team.read more
Mark Minchew
Mark Minchew
11:51 24 May 22
Just recently purchased a KIA Stinger from Dutton One Chatswood. Brad & his team were excellent to deal with completely... professional & ethical experience from start to finish. Highly recommended.read more
Dean Mahoney
Dean Mahoney
20:18 19 Apr 22
Bought my dream car from brad at Duttons .i drove the car back to north queensland. Brad was thoughtful enough as to... call me and check on me on my travels.I really appreciated that.I have always purchased privately but this experience will stay with me. i will buy my next car for my wife from these guys. 5 starsread more
SK H
SK H
05:16 18 Feb 22
Brad and his team were very professional, efficient and trustworthy, highly recommended
Jithesh Krishnan
Jithesh Krishnan
00:50 15 Feb 22
Very rude and racist. The salesman, Ty looks at your skin colour and decide if you have the purchasing power. Spoke to... the sales manager about it but he was not ready to accept initially and later agreed to get a call back from dealer principal to share the experience but never got one. Myself and the family were humiliated and it was the most painful experience we ever had as customers.It’s true that the used car market is really hot now and you may have the luxury to choose the customer you want but things can change in future and you would want customers from all walks of life. Good luck to your businessread more
Olga Widman
Olga Widman
05:03 06 Dec 21
Amazing service from Brad @ Dutton One Chatswood. He was helpful and knowledgeable. The service we received from him... exceeded our expectation and having been looking for a car for a few weeks received far better service then we did from high end dealers. The process was smooth and easy, we looked at the car on Saturday and made the decision to take it home. Monday morning we collected the car. The trade it was also very simple. They accommodated our needs. I would not hesitate to sell or buy a car through them or recommend them to my friends and family. Thank you Brad, the new addition to the family is perfect, we LOVE her!!read more
Jiyeon Lim
Jiyeon Lim
23:10 01 Sep 21
I sold my car to Jack and it was the lockdown period, so I was worried about dealing with individuals, but I am very... satisfied with the reasonable price and prompt work. And I bought a car here a few years ago and I have good memories. Good seller. Good buyer.read more
ben moscato
ben moscato
07:01 31 Aug 21
Bought my Golf R from Dutton One and they were fantastic. My first encounter buying a car from a Dealership and it was... a great experience. Brad and the team were a great help.Thanks for the great car, hopefully i will be a returning customer for the next vehicle.read more
Marc Casal
Marc Casal
13:35 24 Aug 21
Brad and Martin and the team at Dutton One were nothing but professional during a challenging time during the pandemic.... They were highly responsive, attentive and displayed great customer service in working to get a fair deal done. We are very happy with the car we purchased and would not hesitate to recommend Dutton One to anyone interested in a high quality vehicle.read more
Harry Stulajter
Harry Stulajter
00:56 04 Aug 21
Premium and many unusual cars . Helpful staff but wait with reviews until the deal is done, because otherwise you may... not get what was promised. I gave 5 stars in good faith earlier. It is what it is.read more
高立
高立
00:18 08 Jul 21
My experience at this dealership was great. Very professional team assisting me to complete my car transfer. They... provided all the details in clear format and made sure to follow up with me. I did have a small issue regarding a specific detail in the transaction but they were more then happy to accommodate my requests and find a resolution as soon as possible. Special shout out to Brad and Matthew for the professional service. Thank you to the rest of the team as well.read more
Jon P
Jon P
08:47 04 Jul 21
Dutton One team was very helpful from the inquiry state, to financing to paperwork, and then the deal closure.Brad... Thompson and Michael Scorey helped me out in my purchase of a car here. We managed to get the deal done in 5 days.Apart from the smooth transaction, the car condition was great! It was a transaction for a 2013 MB.They were very reasonable and understanding with my situation since it's my first time to purchase a used car here so they were nice to guide me through the process and were very responsive.I didn't expect the bottle of wine after the deal closure, but this is a nice gesture to establish good relationship with clients. I highly recommend their services. Thanks again!read more
Megan Friedman
Megan Friedman
04:57 13 Jun 21
I recently bought my jeep from Dutton One Chatswood and I could not have asked for a smoother or more straight forward... process, especially with a trade in. Brad and Martin were so attentive and have continuously checked in with me to make sure everything is running fine and I'm happy with my purchase. I'm confident if I were to need assistance they would go above any beyond as they already have. 10/10 recommend Dutton One Chatswood for not only quality cars but quality and friendly service. Thanks guys!!read more
Nathan Fraser
Nathan Fraser
06:07 19 May 21
We received really good service from Charlie at Chatswood Dutton. He patiently and helpfully answered all my questions.... It was a smooth process and I'm really happy with my car!read more
Ray
Ray
04:43 19 May 21
Fantastic service and friendly staff. A great range of quality cars, they also helped me secure finance for my vehicle... which was a very seamless and easy process. Communication from their in house finance broker was really good. Would happily purchase from Dutton One Chatswood again if the right car came up.read more
Nick Hatzistergos
Nick Hatzistergos
05:22 17 Apr 21
Extensive variety of different car options available to choose from and all of the highest standards.salespeople are... very keen to close the deal. So don't feel pressured,make the right decision!! No matter what????🤔🤔🤨🤷🤦👍🤞🙏🇦🇺read more
Laura P
Laura P
23:28 09 Mar 21
Couldn't be happier with my Q2, Brad especially was great to deal with and arranged to get it from Sydney to Brisbane... with no fuss. The process couldn't have been easier. Thanks!!read more
Sarvana T
Sarvana T
00:57 09 Mar 21
Excellent, service & friendly and helpful staffRecently purchased a car here . My first time buying a car from... inter-state. Dutton One Chatswood made it so simple and easy for me.Brad Thompson was so professional and very easy to deal with. Very quick and prompt responses. Always dealings would become pleasant depending on the person on the other side.I have no hesitation recommending this business to any of my friends.read more
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